Avaya IP Office Platform - Cloud & On-Premise

Avaya one-X® Communicator is a rich unified communications client that can be deployed on desktop or laptop computers running either Microsoft® Windows or Apple® Mac operating systems.

Communicate more efficiently with simple, intuitive access to your everyday communication tools.  Bring together voice calling, audio conferencing, corporate directories, and communication logs into one easy-to-use solution on your desktop or laptop:

Efficient Communication: Manage your video, voicemail, email, IM, conferencing, and communication history—all from a single interface.

High-Definition Video: Improve your productivity, speed decision-making, and save travel expenses with face-to-face communications.

Mobile Flexibility:  Bring your office with you. Make and receive audio calls on your mobile, desk, or home phone, or using VoIP on your computer.

Features and Benefits

Click to Call: Call anyone in your corporate directory Microsoft Outlook contact list, as well as phone numbers on web pages or in emails.

Make Collaboration Easier:  See your colleagues’ presence, availability and contact options. Conduct multi-party IM chats. Add video calling to your list of supported options.

Maintain Business Continuity: Because you can work from virtually anywhere at any time, you can access enterprise systems when customer demand spikes, or when weather or other events make getting to the office difficult.

Provide Flexibility While Controlling Costs: You have complete control over sending and receiving calls. The enterprise manages dialing plans and policies, and routes all calls route through the corporate PBX.

The Avaya 1600 Series IP Deskphones are a value-priced family of deskphones designed to meet basic communication needs in a low-cost package with the quality and reliability you expect from Avaya. These

These deskphones are designed for the same user profiles as the top-of-the-line Avaya 9600 Series IP Deskphones, thus offering a feature-set and price-point alternative. By providing a range of endpoints covering the differing needs of users at all price points, Avaya makes it possible for companies to equip their workforce with deskphones that look great, sound better, enhance productivity, and turn communications into a competitive advantage. With similar industrial design and administration, the 1600 Series and 9600 Series may be deployed in mixed environments or on their own.

With similar industrial design and administration, the 1600 Series and 9600 Series may be deployed in mixed environments or on their own.

Telefonix also provides the full range of 1600 series phones depending on your requirements including the Avaya 1603-I IP Deskphone, 1603W-I IP Deskphone, 1608-I IP Deskphone, 16CC Agent Deskphone and the 1616-I IP Deskphone.

For more information, contact one of our friendly sales support team who will be happy to recommend the best model based on your needs.  

Avaya SoftConsole is the PC-based Windows Operator Console for IP Office working with a desktop telephone. Commands and actions are available through menus.

SoftConsole has been designed to improve operator service by providing the operator with call information and available call actions to simplify call handling and give the appropriate response to the caller. With this easy-to-use software tool the operator can maintain visibility of the number and type of calls waiting and so ensure that clients are greeted in a professional manner. SoftConsole has many configurable options available to the operator to personalize the look and feel. The Operator can tailor the usability specifically to each of their personal preferences.

Call details include: Calling Name & Number, Called Name & Number, Call Status, Call Duration, and Notes. Areas within the application include: Directory entries, configuration of Script based on Caller ID, Conference Room, Queue and Busy Lamp Field Panel, Held and Parked Calls, Park Slots, and Call History.